Amazon Echo Alexa not working

Let’s do the primary check on why your Amazon echo Alexa not working:

  • Are you using the original power adaptor that came with the Echo device? Always use adaptor came with your Echo device
  • Check whether the network connection is not congested. check if the network is working fine on any other wifi enabled device. Try to remove wifi enabled device from the network
  • Is there any background noise. See if Alexa Echo is following you in an environment free of nuisances.
  • Move away Alexa Echo from electronic devices from microwave or baby monitors.
  • Place Alexa Echo somewhere else, away from network interference called blockages like thick walls and place Alexa Echo near to wifi router or modem.

Check these all to fix Amazon Echo Alexa not working.

amazon echo alexa not working

So what to do when is Alexa not working? Keep on reading this guide on Alexa device is unresponsive:

Another cause of this problem could be that Alexa won’t connect to the internet source. 

In this case, the Alexa won’t connect to the Wi-Fi and you will face various drops in connectivity and hence Alexa will have trouble functioning properly.

So, try these solutions when Alexa won’t connect to the internet:

Try reconnecting to your Wi-Fi :

  • For that go to the ‘Settings’ option and select Wi-Fi which will provide you with an idea of the network you’re connected to.
  • Forget the Wi-Fi details and try connecting to Wi-Fi once more.
  • Click on the Wi-Fi connection and type the right password, then click Okay and your problem will be solved.

Reposition Alexa Speaker:

  • When Alexa not connecting to internet it could be a result of the distance between the router and the Alexa device.
  • You can solve Amazon Echo Alexa not working at once by relocating Alexa at someplace which is closer to the Internet source within 10 feet from the router.
  • Try to position them away from other electronics and very close to each other. 

No physical obstacle: 

  • Make sure that the speaker is free from any sort of disturbance which means do not crowd it
  • At least in an area of 8 inches, there should not anything near the device.

This will solve the Amazon Echo Alexa not working problems easily.

Disconnect other devices connected to the same internet connection:

  • If too many devices are connected to the same network then the internet connection may get slowed down.
  • So, disconnect some of these devices to make sure that there is no such issue as Alexa not connecting to the internet.  

 

Find out why is Amazon Echo Alexa not working

 Alexa smart speakers are great technological innovation and like any other Technical malfunction, Alexa Echo is no exception.

They are not frequently met with any sort of issues like amazon echo not working or echo dot not working. The device performs smoothly and almost at all the time listen to all your commands and follow instructions.

However, at times the Amazon echo Alexa not working with echo dot not responding and faced with certain complicated issues which as a layman you are not able to understand why Alexa not working and which creates certain Alexa Echo problems like echo dot not working These common issues could be:

  • Alexa not accepting your orders
  • Alexa has trouble understanding you
  • Alexa keeps on losing network connectivity
  • Alexa does not connect to other devices
  • There is an issue adding any other device on Alexa
  • The Alexa LED lights do not properly indicate orders
  • Alexa has trouble following your instructions correctly 

In all these cases, you will be left confused wondering why Alexa device is unresponsive?

So, here in this guide, we will share some troubleshooting tips to deal with

These solutions will definitely solve the issue of Alexa not connecting to the internet and provide you a strong, stable, and fast internet connection.

This way Alexa has trouble understanding you would not be a problem anymore and you would not be left wondering why Alexa is not working or why

These solutions will definitely solve the issue of Alexa not connecting to the internet and provide you a strong, stable, and fast internet connection.

This way Alexa has trouble understanding you would not be a problem anymore and you would not be left wondering why Alexa is not working and make sure Alexa functions properly.

, and when it is met with unprecedented technical issues. So, let us get started to fix the issue Amazon Echo Alexa not working. 

Amazon Echo Alexa not working, help for Alexa Amazon Uk?

The Alexa smart speakers like other devices are sometimes met with technical glitches and issues. In that case, what you need to do is find the right solution for the right problem Alexa device not responding to and why Amazon echo Alexa not working.

These solutions will definitely solve the issue of Alexa not connecting to the internet and provide you a strong, stable, and fast internet connection. This way Alexa has trouble understanding you would not be a problem anymore and you would not be left wondering why Alexa is not working or why

This way Alexa has trouble understanding you would not be a problem anymore and you would not be left wondering why Amazon echo Alexa not working and make sure Alexa functions properly. These solutions will definitely solve the issue of Alexa not connecting to the internet and provide you a strong, stable, and fast internet connection.

For that, you can visit the website alexa.amazon.co.uk for Amazon echo Alexa not working.

Also, follow these simple tips to resolve the problem and find the right solution to Amazon echo Alexa not working

So, follow the mentioned steps for Amazon Echo Alexa not working:

 

  • First, check if Alexa is powered on. Is the power plug is working? Always use the original power adaptor to come with your Alexa Echo.
  • Check the power socket when echo dot not responding.
  • Check if the wifi network connection is not overloaded. There might be the reason that wifi network connection is congested.
  • Remove any other extra wifi enabled device which is not in use.
  • Also, reboot Alexa, modem, and router. First power off Alexa Echo, then modem and router.
  • Wait for a while. Now power on Modem and router then Alexa Echo. Wait for a while Alexa Echo establish wifi connection.
  • Also, use the updated Alexa app. For that Download Alexa app and update from alexa.amazon.co.uk or from the app store.

 

Other reasons why Alexa not responding? 

  • You can even try checking if the battery of the device is low. Yes, sometimes Alexa could have trouble functioning and understanding your request if the battery is low. So, try finding out is amazon down in battery and if that is so, put it on charge and it will function properly once it has sufficient battery. 
  • You can even try and do an amazon password reset. This also helps sometimes and deals with issues. For that simply go to the Amazon official site and log in with your credentials.
  • Now, go to the settings and change your password. Once you do that try using Alexa again and this time it might work properly. 

Alexa device not responding? Alexa red ring troubleshooting

The red ring on Alexa device could mean a variety of things. Depending on the kind of light it is.

So, you have to first recognize the kind of light we are discussing here is it Solid red, flashing or pulsing.

Alexa Echo Solid Red Light:

If the light ring on the top of your Echo is solid red, then that means the microphone feature has been disabled. It means the Alexa would not respond to any of your commands as it is not able to listen to any word you utter. This is very annoying at times because you accidentally turn off the microphone feature and then you are not able to understand why Amazon echo Alexa not working

In that case, the solution to the problem is enabling the microphone feature. The microphone feature button is a small button found on the top of the device. When you turn on the microphone button by pressing it for not more than 2 seconds, the solid red light will turn off. Now, the Alexa would be receiving your voice commands and would be responding to them.

Alexa Echo Red light flashes:

When Alexa flashes red light it is not able to understand and process the voice commands and says the message “Alexa is having trouble understanding, try again later”.

In that case, Alexa is having trouble understanding there is some issue with the network or the device. 

To deal with this issue when Amazon echo Alexa not working

The most common cause of this problem could be that Alexa has a problem processing your voice. So, to solve that problem you may need to give another voice training session to your Alexa so it recognizes your voice and then is able to process your commands. 

Or the command you issues was not properly understood by Alexa so try saying it out again this time in a clearer and louder voice. This might also solve the issue and you will know why Alexa is not working

 

What to do when Spotify keeps stopping? amazon echo alexa not working & spotify keeps stopping

Now, sometimes there is another trouble that Alexa is faced with which is Spotify keeps stopping or Spotify not connecting to Alexa. This could be really annoying as you are in the middle of listening to a song and it Spotify stops working suddenly or if like Spotify not connecting to Alexa. 

To get rid of issue like Alexa not connecting to Spotify,  make sure that the Bluetooth connectivity is not dropping. The issue could be because you can’t link Spotify to Alexa because the Bluetooth cannot be connected properly with Alexa. In this case, when the device (in this case the device on which you are playing Spotify) for which you are issuing commands to Alexa is not properly connected or paired with the Alexa device.

To get rid of this problem when you can’t link Spotify to Alexa try to un-pair and re-pair the device in question. 

For that go to the Alexa app: 

Go to Settings then select Bluetooth and then Clear All Paired Devices at once.

If you still can’t connect Spotify to Alexa, make sure the Alexa and your wireless device are compatible. So, if the compatibility is not an issue then try pairing Alexa with some other device and download Spotify on the same. Now, you will be able to link Spotify to Alexa

Reboot the devices – 

To link Spotify to Alexa you can even try performing a reboot on both the devices: 

You need to power-cycle both the devices. This includes the Wi-Fi router or modem, the speaker, and the device (in this case the device on which you are playing Spotify) which may be facing the issue. 

After that, you can even try streaming the audio for some time to check if the issue arises again. If that solves the problem, then great if not then try bringing Alexa closer to the device and this may solve the issue and will link Spotify to Alexa

Alexa routines not working

If Alexa routines are not working it seems like Alexa stopped responding, first check every Alexa is connected with its very routines if you have multiple Alexa devices with you. Simply I can say that one Alexa Echo is one Alexa routine. Check which Alexa echo is connected with which specific routine. Check this in Alexa app. If you don’t have Alexa App then download Alexa app. If Alexa stopped working then reinstall Alexa app. To connect all the echo devices with Alexa Routine, you need to repeat the routine setup process for every device. This might fix the issue Amazon echo Alexa not working.

Create Alexa routines with Alexa app

  • Open Alexa app. Now tap on Menu button situated at the top left corner of the Alexa app. Under there select Routines. Now let’s create routines. For that click on Select Create Routine. After this create a trigger for routine. select ‘When this happens’. There are two options under there, “When you say something” and “At Schedule Time” To enact a particular phrase saying, click on  + sign and then click on Done.
  • After this, tap on Add Action. Now choose when Alexa complete Action which device to control. Few examples of Actions are Music, News, Traffic, Volume, Alexa says, and activate a smart home device. To schedule time, Select the time when you want to activate a routine (like Every day, Weekdays, Weekends, or on any selected day). Press Done to confirm Action.

Control Smart home devices with Alexa routines

  • First open Alexa app, from the last of smart devices, choose your smart device for which you want to create Alexa routines.
  • Now Select Action: What you want your device to do. Like if it is Smart LEd when you want to turn it off or on.
  • GO ahead, and press, Add. After this, you will be redirected by the Alexa app to the Routine page. Press Create to finish.

Sonos Alexa not working?sonos not working & amazon echo alexa not working

Are you having issues connecting your Echo, Echo Plus, Dot, Tap, Show, Studio, or Look with your Sonos system or Alexa not working on Sonos beam? let’s find out the probable cause of Sonos one Alexa stopped working and fix that:

  • When Alexa not working on Sonos, and Alexa says I have no Sonos speakers. Make sure Wifi is working and at good speed.
  • Download Sonos app on your smartphone and open Sonos App. Open Settings, and tap on System. If your Sonos speakers are not registered with Sonos app, first register them. Sign in Sonos app and Sonos speaker will be automatically connected with Sonos app.
  • Open About my System which is under settings. Also under System, go for System updates and check for Update automatically
  • Check for Sonos update in App regularly.

Alexa isn’t discovering my Sonos speakers!

  • Open Alexa app. Tap on Menu icon and tap on Skills & Games. Open option Your Skills.
  • From List of Skills, tap on Sonos. Go under settings and Manage smart home devices. Tap on All devices, select your Sonos speaker from the list of devices.

Alexa won’t play the song I want on my Sonos system!

  • To fix this issue, open Alexa app. Tap on Menu icon and select Settings.
  • Under Alexa Preferences, choose for Music and Podcasts. Tap on Default services under the Settings option
  • Now change your default music library, from Amazon to Spotify.

Alexa smart speakers are amazing devices that have literally changed our lives but when amazon echo Alexa not working, we are panicked and look for easy technical solutions.

Alexa Echo device help us multi-task and have made our lives so much convenient and easier. You can issue any command to Alexa app and they will follow your instructions and get things done for you. 

This functionality is very addictive and once you get used to it Alexa speakers become your best friends and you cannot do without them.

Now, at times when Alexa is not working our lives literally come to a halt. We are left baffled when Alexa device is unresponsive, confused, and tired as there is so much that Alexa helps us with.

These solutions will definitely solve the issue of Alexa not connecting to the internet and provide you a strong, stable, and fast internet connection. This way Alexa has trouble understanding you would not be a problem anymore and you would not be left wondering why Alexa is not working.

These solutions will definitely solve the issue of Alexa not connecting to the internet and provide you a strong, stable, and fast internet connection. This way Alexa has trouble understanding you would not be a problem anymore and you would not be left wondering why Alexa is not working or why

These solutions will definitely solve the issue of Alexa not connecting to the internet and provide you a strong, stable, and fast internet connection. This way Alexa has trouble understanding you would not be a problem anymore and you would not be left wondering why Alexa is not working and make sure Alexa functions properly.

 

my Alexa is not working? What do you do when Alexa won’t respond?

If you are facing this issue when the Alexa and that Alexa won’t respond to your commands then there could be variety of reasons responsible for it. The device may not be plugged in properly. So, check the power cord is fully inserted into the bottom of the Echo and the cord fits into the groove at the back of the device.

Why is Alexa not working?

Alexa is basically a cloud service and it needs to be connected to internet. A fast running internet connection that is not facing issues. So, if you start diagnosing any issue with the Alexa and wondering why is Alexa not working then the most common cause of the problem is network issues. So, try connecting it to the Wi-Fi again.

How do you reset Alexa?

To reset your Alexa you need to hold and long press both the Microphone and Volume button together until the light ring turns orange (about 20 seconds). Your Alexa device has now been reset to primary settings. You may now try using it now and hopefully this time it will work.

Alexa echo dot not responding? Problem Alexa not working

echo dot not responding to your requests and voice commands until you have enabled the microphone feature. The microphone feature button is a small button found on the top of the device. When you turn on the microphone button by pressing it for not more than 2 seconds, the solid red light will turn off. Now, the Alexa would be receiving your voice commands and would be responding to them.

Why is Echo dot speaker not working?

The Echo dot is actually very smart and work fine if it is running on the latest firmware. If echo dot not responding, make sure you are using the latest firmware in your Alexa device. Usually, Alexa checks that itself but due to some issues it might not be doing that. In that case, you need to check that manually. So, check if it is running on the latest firmware. If you want to put Alexa on an automatic update then there is a way of doing that.

What to do when echo show not responding to voice commands? Issue to fix Alexa not working

When alexa device not responding, check If Alexa stopped working, then you will need to provide voice training to Alexa again. For that you have to use the device on which you have installed the Alexa App. Then goes to the Alexa app and under Settings you will find the option of Voice Training, which will activate the process. The device will cycle through about 25 phrases in which you’ll need to speak out loud. Now Alexa will be able to recognize your voice again.

Alexa wake word not loading?

The reason for this issue could be that someone has changed the Alexa activation word from wake to some other word. This is when multiple people are using the same Alexa device and someone might has made the change. So, in order to bring back to its previous setting, you can check what is the current wake work f=for Alexa or reset it to Wake again.

Alexa not talking back?

Distance could also be one reason for you to experience the connectivity problem. When the Alexa device is placed too far from you then it won’t be able to listen to you properly. So, place it close to you where it can hear you properly and even to the source of the internet to resolve any kind of connectivity issue.

Alexa show not responding? Fixing Alexa not working

Make sure Alexa show is using the latest firmware. Usually, Alexa checks that itself but due to some issues it might not be doing that. In that case, you need to check that manually. So, check if it is running on the latest firmware. If you want to put Alexa on an automatic update then there is a way of doing that.

Why is amazon echo dead? Let's resolve alexa device is unresponsive

If Amazon Echo dead then try performing a reset. To reset your Alexa you need to hold and long press both the Microphone and Volume button together until the light ring turns orange (about 20 seconds). Your Alexa device has now been reset to primary settings. You may now try using it now and hopefully this time it will work